Posted: 2017-04-25, 10:17 Online Raffle - Jordan 11 'Space Jam'
"The Holiday season is just around the corner and at sivasdescalzo we want you to be the perfect Santa! For that reason, if the product you purchased must be?refunded?you will have an?extra period of time?to do so. If your purchase was ordered between?December 10th?and?January 5th?you’ll get?30 days to make a return.?
If you make a return during the next?14 days after receiving the product, our team will send your money back using?the?same payment method?you utilized for the purchase. So what’s new? If you placed an order between?December 10?and?January 5?you’ll get?16 extra days to make a return. In this case, the SVD staff will send you the value in SVD credit.
Do I need a SVD account to receive my credit?
Exactly. If you are not already registered as a SVD user, you need to do so in order for us to?refund your virtual SVD money.
How can I see how much SVD credit do I have?
You will see it in your MySVD main menu! You will also see your sivasdescalzo credit once you proceed to do the?checkout. You can use some of your credit or all of it.
How much time do I have to use this credit?
You will be able to use this credit for?6 months. After that period of time it will not be available.
Please, keep in mind that you can?contact our customer service department?to help you solve any questions you may have!
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