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UNABLE TO LOG IN OR RETRIEVE PASSWORD
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ogamiitto
River Prawn

FS Player Name: ogamiitto
Joined: 08 Sep 2013
Posts: 3
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Posted: 2013-11-07, 09:12   UNABLE TO LOG IN OR RETRIEVE PASSWORD

I received the latest update a couple of hours ago and now I have to log in to play the game. Unfortunately I forgot my password. I tried the "Forgot PW" but never received any emails. I even checked my spam folder. Please "HELP". :-(
 
     
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Toffer00 
Administrator


FS Player Name: toffer00
Helped: 2 times
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Joined: 08 Oct 2012
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Posted: 2013-11-07, 10:51   

Try to log in with your facebook account. ..
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Enjoy life. This is not a dress rehearsal

 
     
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JASON TAN
River Prawn

FS Player Name: j335
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Posted: 2013-11-07, 11:59   

Why i can't play fishing superstar after upgrade version 1.6.2
 
     
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jay08 
V.I.P.


FS Player Name: CGHung
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Posted: 2013-11-07, 12:07   

@jason hi, I think you should mention about what kind of problems you are having at the moment like error, etc. For me, even it's a bit late, I still prefer iOS version. New updates are always proofed before release unlike Android which is unstable and easy to error after an update!
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ogamiitto
River Prawn

FS Player Name: ogamiitto
Joined: 08 Sep 2013
Posts: 3
Level: 1
HP: 0/18
 0%
MP: 8/8
 100%
EXP: 2/9
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Posted: 2013-11-07, 16:15   UNABLE TO LOG IN OR RETRIEVE PASSWORD

I'm sorry but I don't use facebook or have a facebook account. Please help again with another solution. :mrgreen:
 
     
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   EXP   22%   2/9
Thorin8855
River Prawn

FS Player Name: OeHt
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Posted: 2013-11-07, 16:43   

I got the update about 30mins ago and it loads. I get to the title screen, it loads and then just goes back to my home screen. This is on Ios
 
     
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Barna
Leopard Grouper

FS Player Name: Tozeba
Joined: 14 Oct 2013
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Posted: 2013-11-07, 18:15   

I have the same issue as the topic opener. I have to reset my password because now it is longer than 8 character which at some point apparently became a limit for a gamevil account.
So now I can not log in to the game. I tried to reset my password but still after like a day I have not received the email that they claim to have sent to me with my temporary password.
I opened a ticket for gamevil asking them to fix this character limit issue or at least send me a new password with which I can use...
I hate to even think about loosing my 80+ level character... (scared)

[ Added: 2013-11-07, 20:31 ]
ogamiitto, I just got my PW reset issues sorted out. Here are the steps I took:
- logged in to another gamevil live enabled game that I already used in the past ( as part of the special events to get free stars for fishing superstar)
- in my case this game was the Monster Warlord
- I started the game which automatically logged in with my account
- I went the settings of my gamevil account
- I changed my email address to gmail one. (formerly I used a minor local provider)
- I then went back to Fishing Superstar and asked for a PW Reset again
- At this time I received the temporary password in minutes just fine
- Beware though that the email from gamevil will be in your SPAM folder

After these steps I was able to log in to fishing superstar with the temporary password which I then of course changed and now it is under 8 characters.

That's about it, I hope it helps you to solve your issue as well!
 
     
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   MP   100%   49/49
   EXP   7%   1/14
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